Will XU Lifestyle perform regular maintenance on locks?

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• What should I do if I notice an issue with my locks or keys?

  If you encounter any problems with your locks or keys, please contact XU Lifestyle immediately. Your security is our top priority, so prompt attention to these issues is essential. To report a problem, please contact us at support@xulifestyle.com or ...

• Can XU Lifestyle access my room at any time?

  For your safety and comfort, XU Lifestyle reserves the right to enter your room in case of emergencies, such as maintenance or safety issues. We will always notify you in advance for non-emergency visits.

• Will I be notified before XU Lifestyle accesses my room for non-emergency reasons?

  Tenant will be given advance notice for any non-emergency room entry by XU Lifestyle. The communication can either be over the official email, official contact number, or by the dedicated support manager of the tenant.

• What is the purpose of the property maintenance charges?

  The property maintenance charges are intended to cover the costs of cleaning, deep cleaning, pest control, painting, fixes of regular wear and tear of the furnitures and other upkeep activities to ensure the property/room is well-maintained for the ...

• Is the onboarding fee a one-time or recurring charge?

  The onboarding fee is a one-time charge per move to a new property. This means you only pay the fee once when you first join XU Lifestyle, but if you decide to shift to a different property later, you will need to pay the onboarding fee again for ...